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Privacy Policy
Privacy Policy ok
PRIVACY POLICY
KraljPack – www.trgovina-kralj.si
1. Website operator
The website is operated by:
Simon Kralj, s.p.
Savska loka 21
4000 Kranj
Slovenia
Company registration number: 6022855000
VAT ID: SI88423042
Contact for privacy matters:
📧 info@trgovina-kralj.si
No Data Protection Officer has been appointed.
2. Scope
This Privacy Policy applies to the website:
Sales are primarily intended for customers within the European Union.
Orders are shipped from Slovenia.
The online store supports:
B2C sales (business-to-consumer)
B2B sales (business-to-business)
3. Personal data we collect
a) When placing an order or creating an account
We may collect:
full name
delivery address
postal code and city
country
email address
phone number
order details
payment information (processed by payment providers)
b) When subscribing to newsletters
name (if provided)
email address
c) When browsing the website
IP address
device and browser information
website usage data
advertising interaction data
4. Legal bases for processing
Personal data is processed based on:
a) Performance of a contract
order processing
product delivery
invoicing
customer accounts
b) Legal obligations
tax and accounting requirements
invoice retention 10 years
c) Consent
email marketing
remarketing and advertising cookies
abandoned cart reminders
Consent can be withdrawn at any time.
d) Legitimate interest
fraud prevention
business protection
basic website analytics
5. Payment providers
Payments may be processed through:
PayPal (Europe) S.à r.l.
Stripe
cash on delivery
bank transfer (proforma invoice)
Payment information is processed directly by the payment providers.
6. Shipping
We use:
GLS
Only the data necessary for delivery is shared.
7. Email marketing & advertising
We may use:
MailerLite
Meta Pixel and Meta Conversions API
Google Analytics 4
Google Ads remarketing
TikTok Ads
Pinterest Ads
Some providers may process data outside the EU (for example in the USA).
Data transfers rely on Standard Contractual Clauses (SCC) in accordance with GDPR.
8. Cookies
The website uses:
necessary cookies
analytics cookies
advertising cookies
Users manage preferences through the cookie banner.
Further details are provided in the Cookie Policy.
9. Giveaways
Giveaway participant data is stored for up to 12 months after the giveaway ends.
10. User generated content (UGC)
Customer photos or content are published only with explicit written consent.
11. Age requirement
The minimum age for using the website is 18 years.
12. Data retention
Data is stored as follows:
invoices: 10 years
marketing data: until consent withdrawal
contact inquiries: 12 months
giveaways: 12 months
13. User rights
Users have the right to:
access their data
correct their data
request deletion
restrict processing
data portability
object to processing
withdraw consent
Requests can be sent to:
14. Changes
We reserve the right to update this policy.
The latest version published on the website applies.